World Education Connect Multidisciplinary e-Publication, Vol. VI, Issue XI (November 2026), pp.47-51
Glenn P. de Guzman
Abstract
Maintenance continuity depends on coordinated schedules, resources, personnel, and information. A qualitative descriptive organizational case study examined maintenance management practices at G7 Total Solutions Inc. and developed a proposed integrated planning and performance monitoring framework. The documented corpus comprised six interview files provisionally representing five distinct accounts because two appeared to represent one interview. Thematic analysis compared explicit statements, recurring concerns, and differences across accounts. Six themes concerned maintenance routines amid disruptions, parts and approval constraints, staffing and deployment readiness, repair accountability, organizational coordination, and information visibility. Existing schedules and reports coexisted with difficulties securing components, available qualified personnel, timely decisions, and clear communication. The proposed framework linked readiness checks, inventory and purchasing follow-up, deployment records, work orders, functional verification, and management review. The findings supported coordinated readiness and traceable follow-through rather than an assumption that existing systems were absent. Participant information, source duplication, recording fidelity, and ethical documentation require verification. Numerical baselines and framework effectiveness were not established. Management review, authorized clarification interviews, and a bounded pilot are recommended before implementation.
Keywords: maintenance management, qualitative case study, resource readiness, work orders, performance monitoring
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